Privacy Policy

How We Gather Information About Koosh Ball Enthusiasts

At Koosh Ball, we collect information in three main ways to serve our community of classic rubber toy fans better:

Information You Share Directly

When you subscribe to our newsletter, reach out through our contact form, or leave a comment on our site, you provide us with details like your name and email address. This helps us send you updates about new Koosh products, care tips, and community stories.

Information We Collect Automatically

When you browse our collection of classic Koosh balls, giant Koosh, mini Koosh keychains, or explore our game accessories, our servers automatically log technical details including your IP address, browser type, device information, pages visited, time spent on each page, and referring URLs. This usage data helps us understand which products resonate most with our visitors and how we can improve your experience.

Information from Third Parties

As participants in the Amazon Associates Program, we receive aggregated click and conversion data when you visit Amazon through our affiliate links. We also use Google Analytics to understand traffic patterns across our site. These services may collect additional information according to their own privacy policies.

How Koosh Ball Uses Your Information

We use the information we collect to:

• Send you our newsletter with Koosh product updates, play ideas, and care instructions (only if you’ve opted in)
• Respond to your questions about our classic rubber toys, from the original Koosh ball to our giant Mondo variants
• Improve our site navigation so collectors can find specific products like rainbow Koosh balls or paddle playsets more easily
• Analyze which Koosh products generate the most interest and adjust our content accordingly
• Track affiliate referrals to Amazon and earn commissions that support our operation
• Detect and prevent technical issues or potential security concerns
• Comply with legal obligations when required

We never sell your personal information to third parties. Your data stays within our operations and the trusted service providers who help us run this site.

Cookies and Tracking Technologies on Our Koosh Ball Site

Like most websites, we use cookies and similar technologies to make your visits smoother and more personalized.

Essential Cookies

These cookies keep our site functioning properly — remembering your newsletter subscription preferences, maintaining your session if you’re filling out our contact form, and ensuring pages load correctly when you’re browsing our classic Koosh collection.

Analytics Cookies

We use Google Analytics to understand how visitors explore our site. This tells us which products draw the most attention (do people prefer the original Koosh ball or are giant Koosh variants more popular?) and which pages might need clearer navigation. These cookies don’t identify you personally but help us serve the Koosh community better.

Advertising and Affiliate Cookies

When you click through to Amazon from our product pages, Amazon may set cookies to track that referral so we can earn our affiliate commission. These cookies are governed by Amazon’s privacy policy, not ours.

Managing Cookies

Most browsers let you refuse cookies or alert you when one is being sent. Keep in mind that blocking all cookies may limit some site functionality — for example, you might need to re-enter your email subscription preferences each visit. You can adjust cookie settings in your browser’s privacy menu.

When Koosh Ball Shares Information

We share your information only in specific, limited circumstances:

Service Providers

We work with trusted partners who help us operate — email newsletter platforms to send you Koosh product updates, web hosting services to keep our site running, and analytics tools to understand traffic patterns. These providers only access the information necessary to perform their specific tasks and are contractually obligated to keep your data secure.

Affiliate Partners

When you click through to Amazon from our site, your interaction generates referral data that Amazon receives. This allows us to earn affiliate commissions on purchases you make. Amazon handles that transaction data according to their own privacy practices, which we don’t control.

Legal Requirements

We may disclose information if required by law, subpoena, court order, or government regulation — or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not sell, rent, or trade your personal information to marketers, data brokers, or other third parties for their own use.

How We Protect Your Data

We take reasonable measures to protect the information you share with Koosh Ball. Our site uses HTTPS encryption to secure data transmitted between your browser and our servers. We limit access to personal information to only those team members and service providers who need it to perform their roles. We maintain regular backups and monitor for unauthorized access attempts.

That said, no internet transmission is ever 100% secure. While we work hard to protect your data, we can’t guarantee absolute security. When you share information online — whether with us or any website — there’s always some level of risk involved.

Your Privacy Rights

Depending on where you live, you may have specific rights regarding your personal information. We honor these rights for all Koosh Ball visitors, regardless of location.

Rights for All Visitors

• Access: You can request a copy of the personal information we hold about you
• Correction: If your information is inaccurate or incomplete, you can ask us to update it
• Deletion: You can request that we delete your personal information (with some legal exceptions)
• Opt-Out: You can unsubscribe from our newsletter at any time using the link in every email

GDPR Rights (European Union Visitors)

If you’re in the EU, you have additional rights under the General Data Protection Regulation:

• Right to Restrict Processing: You can ask us to limit how we use your data
• Right to Data Portability: You can request your data in a structured, machine-readable format
• Right to Object: You can object to our processing of your information for direct marketing or legitimate interests
• Right to Withdraw Consent: If we’re processing your data based on consent, you can withdraw that consent anytime
• Right to Lodge a Complaint: You can file a complaint with your local data protection authority if you believe we’ve mishandled your information

CCPA/CPRA Rights (California Residents)

California’s Consumer Privacy Act and Privacy Rights Act give you:

• Right to Know: What personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We don’t sell personal information, so there’s nothing to opt out of in this regard
• Right to Non-Discrimination: We won’t treat you differently for exercising your privacy rights
• Right to Correct: Request correction of inaccurate personal information
• Right to Limit Use of Sensitive Personal Information: We don’t collect sensitive personal information as defined by CPRA

Additional State Rights (Virginia, Colorado, Connecticut, Utah)

If you live in Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), or Utah (UCPA), you have similar rights to those outlined above, including the right to access, correct, delete, and obtain a copy of your data, plus the right to opt out of targeted advertising. We don’t engage in targeted advertising or sell personal data, so opt-out requests aren’t necessary for those activities.

How to Exercise Your Rights

To make a privacy request, email us at the address below. Include “Privacy Request” in your subject line and let us know which right you’re exercising. We’ll respond within 30-45 days depending on the complexity of your request and applicable legal timeframes. We may ask for additional information to verify your identity before fulfilling certain requests.

Children’s Privacy Protection

While Koosh balls themselves are beloved by children and families, our website is not directed to anyone under 13 years old. We don’t knowingly collect personal information from children. Our newsletter signup, contact form, and any user-generated content features are intended for adults.

If you’re a parent or guardian and believe your child has provided us with personal information, please contact us immediately at the address below. We’ll delete that information from our systems promptly. This policy aligns with the Children’s Online Privacy Protection Act (COPPA) requirements.

Links to Amazon and Other Sites

Our site includes links to Amazon product pages where you can purchase Koosh balls and related toys. Once you click through to Amazon or any other external site, you’re subject to that site’s privacy policy, not ours. We don’t control how Amazon or other third parties handle your information after you leave our site.

We encourage you to review the privacy policies of any site you visit through our links. Amazon’s privacy practices are particularly relevant since most purchases happen there — familiarize yourself with their policies before completing a transaction.

International Data Transfers

Koosh Ball operates primarily in the United States, and our servers are located here. If you’re visiting from outside the US — whether from the European Union, Canada, or elsewhere — your information will be transferred to, stored, and processed in the United States.

US privacy laws may differ from those in your home country. By using our site, you consent to this transfer and acknowledge that your information will be handled according to US law and this privacy policy. We take reasonable steps to ensure your data receives adequate protection regardless of where it’s processed.

How Long We Keep Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Newsletter subscriptions: Until you unsubscribe or we discontinue the newsletter
• Contact form inquiries: Typically 2-3 years for customer service records
• Analytics data: Aggregated and anonymized data may be retained indefinitely for historical trend analysis
• Legal compliance: When required by law, we may retain certain records longer

Once information is no longer needed, we delete or anonymize it. You can always request earlier deletion by contacting us directly.

Email Communications from Koosh Ball

If you subscribe to our newsletter, we’ll send you periodic emails about new Koosh products, care tips, play ideas, and updates to our site. Every email includes an unsubscribe link — click it anytime to stop receiving messages from us. We’ll process your unsubscribe request promptly, usually within 48 hours.

Even if you unsubscribe from marketing emails, we may still send you transactional messages if necessary — for example, if you’ve submitted a contact form inquiry and we need to follow up with you about your specific question.

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) signal that requests websites not track your browsing. Currently, there’s no universal standard for how sites should respond to DNT signals, and browsers implement it inconsistently.

Our site doesn’t specifically respond to DNT signals at this time. However, you can still manage tracking through your browser’s cookie settings and privacy controls, as described in the Cookies section above. We respect your privacy choices regardless of whether they come from DNT signals or manual settings.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or site functionality. When we make significant changes, we’ll update the “Last Updated” date at the top of this page and may notify active newsletter subscribers via email.

We encourage you to review this policy periodically, especially if you’re a regular visitor to our Koosh Ball site. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.

Contact Koosh Ball About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or need to reach us about how we handle your information, you can contact us at:

For privacy-specific requests (access, deletion, correction), please include “Privacy Request” in your subject line and clearly describe which right you’re exercising. We’ll respond within the timeframes required by applicable law.